Hey there – I’m Amber, the person behind the blog. Access the Mouse was created as a guide for people who need a little more information than you can find in the standard guide books. How Access the Mouse Started The idea came to me back in 2017 with the opening of Pandora – TheContinue reading “New to the Blog? Start Here.”
Tag Archives: #DAS
Four Months of “New DAS”
The changes to the Disability Access Service began on May 20, 2024 at Walt Disney World and Disneyland Resort followed on June 18, 2024. Last week, we marked 120 days of the “New DAS” on the East Coast, and Walt Disney World Annual Passholders who had been part of the initial wave of approvals areContinue reading “Four Months of “New DAS””
September RTQ Database Highlights: Popular Attractions
Today’s post focuses on the top five attractions with the highest number of attempts in each park among survey respondents. A place on this list does NOT guarantee that people were able to experience these attractions, however info on the percentage of users who requested accommodations and whether the CMs attempted to help is included with the list as well.
Apparent Change to the DAS Approval Window at Disney Parks
So last night, I got out of a local (to me) meeting where I was speaking on accessibility issues within my local government, and when I logged on to check on things, I started seeing notifications that some people were reporting that they had just had a DAS call and were being approved for 240Continue reading “Apparent Change to the DAS Approval Window at Disney Parks”
RTQ Database: Magic Kingdom
The RTQ Database was created as an way to keep track of disabled guests’ experiences in the parks. by date, without the Disability Access Service (DAS) accommodation since the DAS was changed earlier in 2024. The database is crowdsourced via anonymous surveys, and discussed experiences of many people with varying disabilities. The hope is toContinue reading “RTQ Database: Magic Kingdom”
RTQ and “Alternate Attractions-Based Accommodations” Database: New Landing Page
The RTQ Database was created as an way to keep track of disabled guests’ experiences in the parks. by date, without the Disability Access Service (DAS) accommodation since the DAS was changed earlier in 2024. The database is crowdsourced via anonymous surveys, and discussed experiences of many people with varying disabilities. The hope is toContinue reading “RTQ and “Alternate Attractions-Based Accommodations” Database: New Landing Page”
Reflections on One Month of the RTQ Database
Happy Sunday Everyone! A new RTQ Database update will run tonight, so make sure you get your submissions in by 4:30 pm. The survey has had approximately 50 responses so far between the resorts, many with multiple parks included in a single response. I decided to do one final July update at midnight on AugustContinue reading “Reflections on One Month of the RTQ Database”
What Now?: Where Should Disney’s Disability Services Go From Here?
It sounds like Disney may be finally starting to listen to disabled guests who have been writing the executive team. No changes have been announced, but slowly over the last week, I’ve heard of several guests who have emailed Bob Iger, Josh D’Amaro, Jeff Vahle, and others, receiving phone calls to get more information. WeContinue reading “What Now?: Where Should Disney’s Disability Services Go From Here?”
“New DAS” Arrives to California Parks
After the awful rollout of the DAS changes at Walt Disney World in Orlando last month, there’s been a continuous evolution of the system. There’s still not much continuity in how the new “accommodation” systems are applied, and disabled guests are still being negatively affected by these changes. I apologize for it taking so longContinue reading ““New DAS” Arrives to California Parks”
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