The RTQ Database was created as an way to keep track of disabled guests’ experiences in the parks. by date, without the Disability Access Service (DAS) accommodation since the DAS was changed earlier in 2024. The database is crowdsourced via anonymous surveys, and discussed experiences of many people with varying disabilities. The hope is to track the evolution of how attractions-based “alternate accommodations” are being handled by the attractions CMs – we’re looking for some kind of consistency to emerge that allows disabled guests to have some kind of idea of how things may go at various attractions.
This page covers attractions at Disney California Adventure, in Anaheim, California. To read important updates and disclaimers about the RTQ Database, or to navigate to another park’s page, visit the RTQ Database Landing Page. To complete the survey, visit the RTQ Menu.
To request this information in another format due to accessibility issues, please email me at accessthemouseinfo@gmail.com.
- General (1)
- Buena Vista Street
- Hollywood Land
- Avengers Campus
- Cars Land
- San Fransokyo Square
- Pixar Pier
- Paradise Gardens Park
- Grizzly Peak
- Additional Navigational Links
General (1)
8/1/24, party of 3 adults, 1 disabled: “there is no accessible viewing area for parades, so we were crowded out by other guests, even though we were in our spaces at the front of the parade viewing area first. As well, a CM shooed us out of a perfect viewing area that was unobstructed, only to let a family with 3 strollers park there not 5 minutes later. We also tried to watch the Green Army Men Drum show and I was crowded out completely from viewing it due to the wheelchair.”
Buena Vista Street
Red Car Trolley (1)
10/12/24, party of 2 (both disabled, one using a cane), Survey respondent indicated that they were told no accommodations available at this attraction. They said this of their experience at several rides at this park: “I was told all lines are ADA compliant and there were no accommodations available… No return times were given in DCA”
Hollywood Land
Disney Junior Dance Party (0)
No Survey Results Available
Mickey’s PhilharMagic (0)
No Survey Results Available
Turtle Talk with Crush (0)
No Survey Results Available
Sorcerer’s Workshop (0)
No Survey Results Available
Animation Academy (0)
No Survey Results Available
Monsters, Inc. Mike & Sulley to the Rescue! (5)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.
7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.
8/1/24, party of 3 adults, 1 disabled: “I was unable to experience Monsters Inc. because the ride broke down while we were in line and it became an unbearable wait. We tried to exit the queue and see if a CM would help with a return time, but, they did not have any help, as well, they ignored us trying to exit with a wheelchair and there just was not enough room to maneuver around the switchbacks.”
8/4/24, party of 1 disabled adult, with mobility aids: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.
9/22/24, party of 4 (1 disabled adult, had “Stroller as Wheelchair” tag to use child’s stroller as a mobility device for themself): “Did buddy pass at Monsters, Inc” (My assumption is that respondent is referring to Rider Switch, but not 100% sure)
Avengers Campus
Guardians of the Galaxy – Mission: BREAKOUT! (5)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): “They stated that they could not give me a return time or other accommodations. I asked for a supervisor and I emotionally broke down explaining how to manage my day after being denied DAS. He listened and understood my frustrations and offered me Lightening Lane tickets, but stated after this one time he couldn’t help with this situation.”
8/7/2024,Part of 2 (1 adult, 1 minor, both disabled), Survey respondent indicated that they were told no accommodations available at this attraction. “Attempted to get a LTR at Guardians of the Galaxy because we were told by DAS we could do some version of rider swap since it was just my daughter and I. CM at the attraction informed me my 12yo daughter was old enough to wait in a 95min line by herself with no way to contact me because she doesn’t have a phone. I told them I was not comfortable with that option and that made zero sense when you can’t even enter the park unaccompanied until 14. The CM was extremely rude and acted like I was a huge inconvenience and they would be doing me a one time favor by giving me an LTR. They also told me their management said that DAS was wrong for telling me that. I went to city hall in DCA to complain and they told me that the CM was wrong and that should have been acceptable. No one is on the same page…”
8/4/24, party of 1 disabled adult, with mobility aids: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.
9/18/24, party of 3 (1 disabled adult, no mobility aids): “I had to get out of line for the bathroom, and the cast memes told me party to not go into the building. They reached it before I was done but they kept going anyway. I was able to go through the line and reach them. Some people looked at me funny.”
WEB SLINGERS: A Spider-Man Adventure (7)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that they were told no accommodations available at this attraction.
7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.
7/15/2024, party of 3 (2 adults, 1 minor): “webslingers cm told me to have caregiver call me when he got to a certain point then I could enter by myself”
7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were given a return time.
9/18/24, party of 3 (1 disabled adult, no mobility aids): “Was told they did not do RTQ, but I could wait separate and join my party later. We did single rider instead.”
10/12/24, party of 2 (both disabled, one using a cane), Survey respondent indicated that they were told no accommodations available at this attraction. They said this of their experience at several rides at this park: “I was told all lines are ADA compliant and there were no accommodations available… No return times were given in DCA”
Cars Land
Mater’s Junkyard Jamboree (4)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.
7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.
10/12/24, party of 2 (both disabled, one using a cane), Survey respondent indicated that they were told no accommodations available at this attraction. They said this of their experience at several rides at this park: “I was told all lines are ADA compliant and there were no accommodations available… No return times were given in DCA”
Luigi’s Rollickin’ Roadsters (3)
6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.
7/1/2024, party of 4 (1 disabled, 1 minor): Survey respondent indicated that they were told no accommodations available at this attraction.
10/12/24, party of 2 (both disabled, one using a cane), Survey respondent indicated that they were told no accommodations available at this attraction. They said this of their experience at several rides at this park: “I was told all lines are ADA compliant and there were no accommodations available… No return times were given in DCA”
Radiator Springs Racers (5)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that they were told no accommodations available at this attraction.
7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.
7/28/2024, party of 1 disabled adult: “The lead gave me a “rider swap” electronic pass even though I was solo which is like a DAS return time.”
10/12/24, party of 2 (both disabled, one using a cane), Survey respondent indicated that they were told no accommodations available at this attraction. They said this of their experience at several rides at this park: “I was told all lines are ADA compliant and there were no accommodations available… No return times were given in DCA”
San Fransokyo Square
The Bakery Tour (0)
No Survey Results Available
Pixar Pier
Incredicoaster (4)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.
9/18/24, party of 3 (1 disabled adult, no mobility aids): “The cast member kept saying they don’t do RTQ and that I needed to go to guest services and apply for DAS. I kept saying I know that I didn’t qualify and they people like me were being told to ask at each ride for a RTQ. She said, “this is not Disneyland, we are a separate park.” The line was very long and I could not wait in the sun. I waited in the shade and then caught up with my party when they were under the umbrellas.”
10/12/24, party of 2 (both disabled, one using a cane), Survey respondent indicated that they were told no accommodations available at this attraction. They said this of their experience at several rides at this park: “I was told all lines are ADA compliant and there were no accommodations available… No return times were given in DCA”
Jessie’s Critter Carousel (1)
10/12/24, party of 2 (both disabled, one using a cane), Survey respondent indicated that they were told no accommodations available at this attraction. They said this of their experience at several rides at this park: “I was told all lines are ADA compliant and there were no accommodations available… No return times were given in DCA”
Toy Story Midway Mania! (6)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.
7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were told no accommodations available at this attraction. “Toy Story was unable to help as the ride went down and they couldn’t help further.”
7/28/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.
9/18/24, party of 3 (1 disabled adult, no mobility aids): “was told there was no RTQ but I could catch up with my party. I used the bathroom and then went through the line [until I] found them.”
Games of Pixar Pier (0)
No Survey Results Available
Pixar Pal-A-Round (1)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
Inside Out Emotional Whirlwind (1)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
Paradise Gardens Park
Silly Symphony Swings (1)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
Goofy’s Sky School (1)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
Jumpin’ Jellyfish (1)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
Golden Zephyr (1)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
World of Color – ONE (2)
7/1/2024, party of 3 disabled adults and one minor: “We got our VQ for 9:15, CM helped giving info on disability viewing and suggestions on when to arrive, etc. By the time it hit 7pm, I could no longer tolerate the park.”
7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): “I was able to get access to the ADA section for the second show of world of color.”
The Little Mermaid ~ Ariel’s Undersea Adventure (5)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
7/6/2024, party of 3, 2 with disabilities: Survey respondent indicated that they were told no accommodations available at this attraction.
7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): “They were able to pull me from line into the wheelchair section to safely board.”
7/28/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
10/12/24, party of 2 (both disabled, one using a cane), Survey respondent indicated that they were told no accommodations available at this attraction. They said this of their experience at several rides at this park: “I was told all lines are ADA compliant and there were no accommodations available… No return times were given in DCA”
Grizzly Peak
Redwood Creek Challenge Tale (0)
No Survey Results Available
Grizzly River Run (1)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
Soarin’ (4)
6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
7/28/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.
8/4/24, party of 1 disabled adult, with mobility aids: Survey respondent indicated that they were told no accommodations available at this attraction.
10/12/24, party of 2 (both disabled, one using a cane), Survey respondent indicated that they were told no accommodations available at this attraction. They said this of their experience at several rides at this park: “I was told all lines are ADA compliant and there were no accommodations available… No return times were given in DCA”
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