ARCHIVE: RTQ and “Alternate Accommodation” Database

This is an archived, out-of-date version of the RTQ Database. The Current Version of the RTQ Database is Available Here.

THIS PAGE’S FINAL UPDATE WAS 1:00 AM EASTERN, 8/14/24. This page is preserved for documentation’s sake, but will not be updated further after 8/15/2024. The new RTQ Database Landing Page allows for easier navigation and splits the information up by park.

Previous Update Notes

UPDATE 8/14, 2:23 am Eastern Time: All sections of this page have been updated as of 1:00 AM. The park-specific pages are in progress, but I’m trying to “upgrade” them with the table of contents, so it’s not a simple copy-and-paste situation. Wednesdays are my busiest days for my day to day life stuff, so while I will be working on it some, I won’t be able to put as much time in tomorrow to finish moving everything and reworking navigation links. My current goal is to have it finished by Friday morning. I am, however, dropping in a Table of Contents into THIS post to make it a little easier to navigate in the meantime.

UPDATE 8/13/24, 3:04 am Eastern time: Due to my computer crash last week, I was unable to do the things I was trying in the previous update. I am still working on this week’s update. The update will include the park-specific pages and table of contents as promised, but will not be done before this afternoon at the earliest. I need sleep, and the “workaround” access I have to work on the blog is harder to use because it was in the middle of repairs and an upgrade as well when my wife pulled it back into use while my personal device is being fixed.

UPDATE 8/4/24: By the end of this week, this page will be a navigation page to park-specific pages. It will also host updates, such as this one, and the general “timestamp” above this update. Re-formatting with tables is coming by the end of August in the hopes that it will make it easier to read and find what you are looking for. If you’re interested in reading the first of a mini-series of posts about trends in the survey responses, you can click here to learn about demographics, ride counts, park popularity and more. More will be coming later this week and next focusing on specific rides and advice from other disabled Disney-goers who have done the parks without DAS.

UPDATE 8/1/24: The database is current as of 12:33 AM this morning. I decided to do a special mid-week update tonight as it’s the end of the first full month of the RTQ Database. Later this week, I’m going to be sharing a little info about trends I’ve noticed in the data that’s been coming into the surveys, with some percentages and some thoughts. I’m still working on figuring out the lead time, a plan to split the work over multiple days each week.

UPDATE 7/29/24: Okay, so it took me a bit longer today/yesterday to go through the responses and get this update up. I am currently re-evaluating my lead time and my current process to make some changes to how often I update the system. I may update more than once a week, or I may do DLR one day and WDW another day. I also plan to split the two resorts up onto separate pages within the next 2 weeks, as this page is getting pretty long. Also, if anyone has any knowledge of screen reader functions or data accessibility and could help me brainstorm a way to make an accessible table or an alternate format to display this data in a way that makes it easy for blind/visually impaired users to access, I’d love to hear from you. This is part of what’s taken me so long with cranking out a new format for the database – my go-to method has always been an image with tables and graphs and I’m not sure the best way to convey this info. I don’t want to release this info in a way that excludes anyone. If this is something you know anything about and can offer some input, please email me at accessthemouseinfo@gmail.com.

UPDATE 7/28/24: Hey y’all! Update is running late tonight. You all blew me away with responses this week and it’s taking me much longer than usual to process and run the update. There were three times the usual number. I’m working as fast as I can, please bare with me as I get it done.

UPDATE 7/14/24: We are getting to the point where I’m going to probably break this up into multiple pages soon. In the coming weeks, I’ll be brainstorming a more organized system for this database to make it easier to find what you need. As usual, updates will be dropping on Sunday nights for the foreseeable future based on the survey responses for the parks.

UPDATE 7/1/24: The new, streamlined versions of the RTQ Database survey forms are LIVE. Click here to access the form for Walt Disney World Resort in Florida. Click here to access the form for Disneyland Resort in California.

Original Post and “Rules” for the Database

Good afternoon, everyone! Today I’m kicking off the VERY early version of the RTQ Database I’ve been working on the last week. The idea behind this database is to have a dated accounting of guest experiences in the parks without DAS accommodations, laid out in a similar way to the Fat Friendly Parks Series, but crowdsourced and covering multiple people with varying disabilities. We’re hoping to track changes to the suggestions made by the attractions CMs over time, looking for some kind of consistency to emerge so that disabled guests can have some kind of idea of how things may go at various attractions.

A couple bits of housekeeping info before we start:

The database is NOT comprehensive, though we are working to get as many experiences as possible archived here. It will take time to get information for all the attractions in all the parks. The people gathering this info are also disabled, have difficulties in the parks and in the lines, as well as finding the spoons to type up and submit those experiences. Disabled guests often can’t access the parks for more than a few hours, and we’re all working WITHOUT the DAS accommodation that made these parks accessible for us. Therefore, guests may only be riding one ride and then leaving without making it on anything else. It’s going to take time.
If you’d like to contribute to this database, you can email me at accessthemouseinfo@gmail.com or drop a comment below. I’m working on updating the Google Forms to be more user friendly, but those will be linked within the next week.
Just because someone had a specific experience on a ride you plan to check out DOES NOT mean that you will have that same experience. The only way to know what you’ll be told is to try. This is an info-gathering, dated, project that is meant to give guests an IDEA of how things are playing out. However, guests have different abilities and different access needs and the cast members at the attractions have autonomy when it comes to making these decisions, and can grant “one-time exceptions” depending on the circumstances in the parks, the rides, and the party asking for an accommodation. Nothing is guaranteed to be standard procedure on this page.
“RTQ” or “Return to Queue” is NOT an official system: it’s a made up “title” for the attractions-based “alternate accommodations” from the very early days of “New DAS”. Disney doesn’t use this term or acronym, but it is being shared with this acronym since It’s been widely used since the announcement of the change in April. The official terms for these attractions-based “alternate accommodations” are the “AQR” or Attraction Queue Re-entry (get in the line, exit for a disability related issue, and come back to rejoin your party) and the “LRT” or “Location Return Time” (only available at Disneyland park, this is based on older queues that are not ADA-accessible). This database is NOT set up to specify what rides are “supposed to be” AQR or LRT, only to catalogue the info given at each ride when an accommodation is requested.
This database is going to START on JUST this page, but as more information comes in, it will gain a page for each park, just as my Fat-Friendly Parks Series is set up. (Also, for those interested, I’m looking for more contributors of various body shapes/sizes to add to that series, as well.)
The views and experiences expressed on this page are NOT my own, and are accumulated via anonymous survey. I have NOT been in the parks in the time since the “New DAS” started, and I will not be traveling in the near future. This is NOT because of the DAS changes, but because of my own health issues impacting my ability to travel right now.

Walt Disney World Resort

Non-Park-Specific Notes: One survey respondent noted that the monorail ramp is “too steep” and so their party avoid the monorail

Magic Kingdom

GENERAL MK Notes: Week of 6/30/24, party of 6, three guests w/ wheelchairs, one minor: “[special entertainment, such as fireworks displays, parades, or stage shows at Magic Kingdom] are impossible with three of us in wheelchairs!”

Happily Ever After – 7/1/24, party of 2, “I deliberately avoid [the fireworks] because I absolutely cannot handle the crowds. This was my first time using Genie plus ever and I did notice lightning lanes for the parade and fireworks, but I wasn’t really sure what they were so I didn’t feel safe using them.”

Happily Ever After – 7/24/24, party of 2 disabled adults, Survey respondent indicated that there was an issue with lack of accessible seating.

Happily Ever After – 7/24/24, party of 4 disabled adults, “Unable to access area normally strand, away from crowd because: cast members directly everyone very long way round park (too long) and it was through crowd, cast members repeatedly shouting instructions loudly right in ears we tried to pass. Cast members hurdled us into section not comfortable. Very crowded. Rude guests pushing and shoving past disabled and little children. We always stand near [Tomorrowland] but forced to other side. Crowds to [sp] thick afterwards. Struggle to stay together. Struggle to get to [Casey’s Corner} where waited for crowd to go and things more manageable.”

Happily Ever After – 7/29/24, party of 2 adults, 1 disabled, one with an ECV, “I used to be able to get into the disability section to avoid crowds and without my das pass I was not allowed in there so I could not sit in the crowds and had to leave before the fireworks.”

Walt Disney World Railroad – week of 6/30/24, party of 4, at least 1 with a mobility device, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Walt Disney World Railroad – 7/20/24, party of 3 (2 disabled, 1 minor), Survey respondent indicated that they were told no accommodations available at this attraction. “Only did the one ride. The train got us to fantasyland however every time at MK its a fight on the train they always argue about my walker as it carried medical supplies and can’t be folded so we ask to ride in the wheelchair car. I’m always having to feel ashamed asking for this accommodation”

Walt Disney World Railroad – 7/21/24, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), Survey respondent indicated that they were told no accommodations available at this attraction.

Meet Mickey Mouse at Town Square Theatre – 7/11/24, party of 3, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Jungle Cruise – 6/11/24, party of 1, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics. “Most attractions were pretty straightforward and pleasant when I asked for accommodations. They seemed to understand my concerns and happily assisted me.”

Jungle Cruise – 6/17/24, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction.

Jungle Cruise – 6/18/24, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction.

Jungle Cruise – 6/18/24, party of 7, one guest w/ Rollator – granted some form of alternate accommodation

Jungle Cruise – 6/28/24, party of 3 adults (1 disabled with an ECV) – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Jungle Cruise – week of 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Jungle Cruise – 7/1/2024, party of 2 (1 disabled, no mobility devices): Survey respondent indicated that they were told no accommodations available at this attraction.

Jungle Cruise – 7/4/2024, party of 2, no minors – “Cast member shrugged said nothing they could do.”

Jungle Cruise – 7/11/24, party of 3, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Jungle Cruise – 7/24/24, party of 2, both disabled, no mobility devices – Survey respondent indicated that they were told no accommodations available at this attraction.

Jungle Cruise – 8/5/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Walt Disney’s Enchanted Tiki Room – week of 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Pirates of the Caribbean – 6/8/24, party of 4, 3 with disabilities (NOTE: one member of this party DID have DAS, but the respondent indicated that they were not with that party member for a large part of the day): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Pirates of the Caribbean – 6/17/24, party of 1, “I was told that since I was alone, the CM at Pirates of the Caribbean could send me through lightning lane, but that she was making an exception and I needed to be with other people to mitigate my issues in the future”

Pirates of the Caribbean – 6/20/24, party of 2, “I approached the CM at the front of the line and told them “I was a former DAS recipient who no longer qualifies, but I need an accommodation because I cannot stand in this line for my own safety.” [Was] almost immediately handed off to a coordinator who immediately offered a return time for us.”

Pirates of the Caribbean – week of 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Pirates of the Caribbean – 7/4/2024, party of 2, no minors – “Cast member shrugged said nothing they could do.”

Pirates of the Caribbean – 7/21/24, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), Survey respondent indicated that they were told no accommodations available at this attraction.

Pirates of the Caribbean – 7/24/24, party of 2 disabled adults, no mobility devices, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Pirates of the Caribbean – 8/5/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Big Thunder Mountain Railroad – 6/11/24, party of 1, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics. “Most attractions were pretty straightforward and pleasant when I asked for accommodations. They seemed to understand my concerns and happily assisted me.”

Big Thunder Mountain Railroad – 6/17/24, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction.

Big Thunder Mountain Railroad – 6/18/24 and 6/19/24, party of 7, one guest w/ Rollator – granted some form of alternate accommodation. Speculation that rollator may have been a factor due to BTMRR’s inaccessible queue.

Big Thunder Mountain Railroad: 6/28/2024, party of 3 adults, 1 disabled w/ ECV: Survey respondent indicated that they were given a return time because of their mobility device.

Big Thunder Mountain Railroad: 7/3/2024, party of 4 (1 disabled, 2 minors): Survey respondent indicated that they were told no accommodations available at this attraction. “No cast member ever offered any help”

Big Thunder Mountain Railroad: 7/21/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), Survey respondent indicated that they were told no accommodations available at this attraction.

Big Thunder Mountain Railroad: 7/24/24, party of 2 disabled adults, no mobility devices, Survey respondent indicated that they were told no accommodations available at this attraction.

Big Thunder Mountain Railroad – 7/29/24, party of 2, 1 disabled, the other uses a mobility device, Survey respondent indicated that they utilized the mobility entrance due to the ECV user in the party.

Big Thunder Mountain Railroad – 8/5/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Tiana’s Bayou Adventure – 6/11/24, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction. States CMs “at Tiana’s Bayou Adventure were very dismissive”

Tiana’s Bayou Adventure – 6/28/24, party of 3 adults, 1 disabled w/ ECV – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics. “Tiana’s was the only one I asked for an accommodation for because it was the virtual queue line and very long.”

Tiana’s Bayou Adventure – 6/28/24, party of 1 adult, 1 minor, both disabled, no mobility devices – “It was opening day of Tiana’s Bayou Adventure and I was there for a mother-daughter trip with my 8-year-old. We’ve always gotten DAS before for my children’s [redacted personal medical information]. We didn’t apply this time because of what I had been hearing, and because my daughter is doing much better at accommodating herself using coping strategies. I also planned to buy Genie+ and ILLs to keep her out of lines beyond her capacity. My daughter was very excited for Tiana’s Bayou Adventure! She was in an Tiana dress. Our virtual queue was called around 2-3pm, and when we arrived to scan in, the line looked extremely long. I asked the cast member how long she would estimate the line to be. She said she didn’t know because it was the first day, so they didn’t have a good sense yet. My daughter started to panic, crying and saying “I can’t do it, I can’t do it.” I said to her, “let’s give it a try and if we need to leave, we’ll leave.” At this point, the cast member asked if we had DAS. I replied, “this is our first trip without it.” The cast member gave me a very compassionate look, made eye contact with her co-worker attending the lightning lane who had overheard the conversation, and both of them gestured and said “go this way.” They sent us through the lightning lane. I can’t begin to describe how grateful I was for their perception and kindness.”

Tiana’s Bayou Adventure: 6/29/2024, party of 2 disabled adults, Survey respondent indicated that they were told no accommodations available at this attraction.

Tiana’s Bayou Adventure: WEEK OF 6/29/2024, party of 5 (1 adult and 1 minor are disable. Disabled adult rented ECV), “They offered wheelchair where the ECV wasn’t able to be used.”

Tiana’s Bayou Adventure: 7/9/2024, party of 2 (1 disabled minor with a medical device and a parent): “Asked for a return time so [child] could use [medical device]. They said they could give a return time for that reason but just needed to wait for group to be called. Waited about 15 minutes, went back and they gave a return time that was for 10 minutes later (or anytime thereafter).”

Tiana’s Bayou Adventure: 7/21/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), Survey respondent indicated that they were told no accommodations available at this attraction.

Tiana’s Bayou Adventure: 7/24/24, party of 2 disabled adults, no mobility devices – Survey respondent indicated that they were told no accommodations available at this attraction.

The Hall of Presidents: WEEK OF 6/29/2024, party of 5 (1 adult and 1 minor are disabled. Disabled adult rented ECV), Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

The Hall of Presidents: WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Liberty Square Riverboat: WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Haunted Mansion – 6/11/24, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction.

Haunted Mansion – 6/17/24, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction.

Haunted Mansion – 6/20/24, party of 2, “offered meet at the merge, asked for coordinator who quickly and kindly offered a return time without much pressure”

Haunted Mansion: 6/29/2024, party of 2 adults, 1 disabled), “We were offered a time to return which was helpful, we were also allowed in line since the wait was under 30 min which was also wonderful. Without these we would have never been able to do as many things this day!”

Haunted Mansion: WEEK OF 6/29/2024, party of 5 (1 adult and 1 minor are disabled. Disabled adult rented ECV), Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Haunted Mansion: WEEK OF 6/30/2024, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Haunted Mansion: 7/17/2024, party of 2 (1 disabled, 1 caregiver), “When I approached the CM… I said that I was denied DAS but my accommodation was a return time. the CM asked me why I could not wait in line which flustered me a little bit and I explained [symptoms and concerns waiting in the queue], she gave us a return time.”

Haunted Mansion: 7/21/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), “They just told me my only choice was to send my child alone to wait in line for the rest of us. Or don’t ride.”

Haunted Mansion: 7/24/2024, party of 2 disabled adults, no mobility devices – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Haunted Mansion – 8/5/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Prince Charming Regal Carrousel – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics. This is likely related to the mobility device, as there is a separate entrance for mobility devices here.

Mickey’s PhilharMagic – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Peter Pan’s Flight – 6/11/24, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction. States “CMs at Peter Pan’s Flight… were very dismissive”

Peter Pan’s Flight: 6/17/2024, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction.

Peter Pan’s Flight – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Peter Pan’s Flight – 8/5/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

“it’s a small world” – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

“it’s a small world“ – 7/11/24, party of 3, Survey respondent indicated that they were told no accommodations available at this attraction. “The CM at Small World was extremely unkind and absolutely unwilling to help.”

Enchanted Tales with Belle – 6/8/24, party of 4, 3 with disabilities (NOTE: one member of this party DID have DAS, but the respondent indicated that they were not with that party member for a large part of the day): “I was able to ask for a wheelchair at the enchanted tales as my ankle had given out while walking over there.” Respondent indicated that the queue was approx. 20 min, and the wheelchair was specifically related to this ride only, due to the ankle issue.

Enchanted Tales with Belle – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Under the Sea ~ Journey of The Little Mermaid: 6/17/2024, party of 1: Survey respondent indicated that they were told no accommodations available at this attraction.

Under the Sea ~ Journey of The Little Mermaid – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Under the Sea ~ Journey of The Little Mermaid: 7/21/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), Survey respondent indicated that they were told no accommodations available at this attraction.

Meet Ariel in her Grotto – 7/11/24, party of 3, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Pete’s Silly Sideshow (Meet Donald Duck, Goofy, Daisy Duck, and Minnie Mouse) – 7/11/24, party of 3, Survey respondent indicated that they were told no accommodations available at this attraction.

The Barnstormer – 7/20/24, party of 3 (2 disabled, 1 minor), Survey respondent indicated that they were told no accommodations available at this attraction.

Dumbo the Flying Elephant: 7/21/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), Survey respondent indicated that they were told no accommodations available at this attraction.

Dumbo the Flying Elephant – 8/5/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

The Many Adventures of Winnie the Pooh – 6/8/24, party of 4, 3 with disabilities (NOTE: one member of this party DID have DAS, but the respondent indicated that they were not with that party member for a large part of the day): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

The Many Adventures of Winnie the Pooh – 6/17/24, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction.

The Many Adventures of Winnie the Pooh – 6/19/24, party of 7, one guest w/ Rollator – “granted immediate access after cast member struggled for about 10 min to complete request for return time”

The Many Adventures of Winnie the Pooh – 7/29/24, party of 2, 1 disabled, and the other uses a mobility device – “We got a return time for Winnie the Pooh because we had a problem at Buzz Lightyear with the Rtq option so a cast member wanted to help us by giving us a return time to another ride.”

Seven Dwarfs Mine Train – 6/11/24, party of 1, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics. “Most attractions were pretty straightforward and pleasant when I asked for accommodations. They seemed to understand my concerns and happily assisted me.”

Seven Dwarfs Mine Train: 6/17/2024, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction.

Seven Dwarfs Mine Train: 6/28/2024, party of 3 adults, 1 disabled w/ ECV: Survey respondent indicated that they were told no accommodations available at this attraction.

Seven Dwarfs Mine Train: 6/29/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), Survey respondent indicated that they were told no accommodations available at this attraction. “Cast member at mine train didn’t call for assistance and people in line [were] judging and saying “here we go the acting is getting real” so embarrassing and uncomfortable in an already bad situation.”

Seven Dwarfs Mine Train: 7/3/2024, party of 4 (1 disabled, 2 minors): Survey respondent indicated that they were told no accommodations available at this attraction. “No cast member ever offered any help”

Seven Dwarfs Mine Train: 7/9/2024, party of 2 (1 disabled minor with a medical device and a parent): Survey respondent indicated that they had been given a return time, but had an issue when they came back to ride: “returned to 7 dwarves and only minor child had a LL. I had to explain it was a return time not a LL and the CM must have not scanned both magic bands. They let us both through.”

Seven Dwarfs Mine Train: 7/17/2024, party of 2 (1 disabled, 1 caregiver), “When I approached the CM… I said that I was denied DAS but my accommodation was a return time. the CM asked me why I could not wait in line which flustered me a little bit and I explained [symptoms and concerns waiting in the queue], she gave us a return time.”

Seven Dwarfs Mine Train: 7/18/2024, party of 1 disabled adult, “Asked for return time… and was given it by cm as I was solo in the park and did not have anyone to hold my place in line. This accommodation was not added to my magic band but when I went back at the specified time, the original CM had communicated to the other CMs who were working the Lightning Lane that I would be coming back and to let me through the LL. They did so graciously. . This seemed like a one off special accommodation and not an official sanctioned policy. It worked though!”

Seven Dwarfs Mine Train: 7/21/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), “When I approached the CM at Seven Dwarfs mine Train I said that I was denied as but my accommodation was a return time, he immediately asked who I was riding with and scanned us and gave us a return time no questions asked.”

Seven Dwarfs Mine Train: 7/24/2024, party of 2 disabled adults, Survey respondent indicated that they were told no accommodations available at this attraction.

Seven Dwarfs Mine Train – 8/5/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Princess Fairytale Hall Meet and Greet – 7/11/24, party of 3, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Tomorrowland Speedway 6/8/24, party of 4, 3 with disabilities (NOTE: one member of this party DID have DAS, but the respondent indicated that they were not with that party member for a large part of the day): Survey responded that they did not need accommodations to get through this queue, but did have a “major panic attack” on the ride.

TRON Lightcycle/Run: 6/17/2024, party of 1: Survey respondent indicated that they were told no accommodations available at this attraction.

TRON Lightcycle/Run: 7/1/2024, party of 2, no minors: “On Tron I was having issues in the virtual queue line because it was SO LOUD with the music and also because how the queue doubles back on itself so many times, and when I got to the door with the narrow corridor and blue light, I just couldn’t. So I asked the CM “I am autistic and I cannot go in there all narrow and dark. Can I meet my friend at the LL merge or something?” And he let us both go through the LL.”

TRON Lightcycle/Run: 7/9/2024, party of 2 (1 disabled minor with a medical device and a parent): “The virtual queue was called at 8:45 and we got in line. At 9:09pm, minor child needed to leave line to use [medical device that cannot get wet]. The line was outside and it was raining. CM called another CM who called a coordinator named [redacted]. He said that the only accommodation offered on Tron is to come back when the line is shorter. I pointed out that the line doesn’t get shorter because it is a popular ride and he suggested minor child use the device alone and return to the line with me. I explained that [child] is far too young (and Disney even says they have to be supervised until 14) and [child] needs me to control the stimulator. He said we should skip the fireworks because the line will be shorter during the fireworks. I said that the DAS team told us we could use a return to queue and we had used them on other rides and he said that they shouldn’t have told me that and that Tron was different and did not offer accommodations. I have a screenshot of the DAS team telling me to use return to queue on ALL rides. Ultimately, we walked away from the ride and had to return later, missing the fireworks.”

TRON Lightcycle/Run: 7/17/2024, party of 2 (1 disabled, 1 caregiver), Survey respondent indicated that they were told no accommodations available at this attraction.

TRON Lightcycle/Run: 7/21/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), “They just told me my only choice was to send my child alone to wait in line for the rest of us. Or don’t ride.”

TRON Lightcycle/Run – 7/24/24, party of 2, both disabled, no mobility devices – Survey respondent indicated that they were told no accommodations available at this attraction.

TRON Lightcycle/Run – 8/5/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Space Mountain: 6/17/2024, party of 1: Survey respondent indicated that they were told no accommodations available at this attraction.

Space Mountain: 6/28/2024, party of 3 adults, 1 disabled w/ ECV: Survey respondent indicated that they were given a return time because of their mobility device.

Space Mountain: 7/9/2024, party of 2 (1 disabled minor with a medical device and a parent): “Line was outside in the sun. Asked for a return time from 2 CMs who were talking. They looked at each other and rolled their eyes. One asked where we were in line, I said the end. She asked how many in our group, I said just us 2. They gave a return time without saying anything else and we walked away.”

Space Mountain: 7/18/2024, party of 1 disabled adult, Survey respondent indicated that they were told no accommodations available at this attraction.

Space Mountain: 7/21/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled), “They just told me my only choice was to send my child alone to wait in line for the rest of us. Or don’t ride.”

Space Mountain – 7/24/24, party of 2, both disabled, no mobility devices – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Space Mountain – 8/5/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Tomorrowland Transit Authority PeopleMover: WEEK OF 6/29/2024, party of 5 (1 adult and 1 minor are disabled. Disabled adult rented ECV), Survey respondent indicated that they were told no accommodations available at this attraction.

Tomorrowland Transit Authority PeopleMover – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Walt Disney’s Carousel of Progress – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Buzz Lightyear’s Space Ranger Spin: 6/17/2024, party of 1: Survey respondent indicated that they were told no accommodations available at this attraction.

Buzz Lightyear’s Space Ranger Spin – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Buzz Lightyear’s Space Ranger Spin: 7/18/2024, party of 1 disabled adult, Survey respondent indicated that they were told no accommodations available at this attraction.

Buzz Lightyear’s Space Ranger Spin – 7/24/24, party of 2, both disabled, no mobility devices – Survey respondent indicated that they were told no accommodations available at this attraction.

Buzz Lightyear’s Space Ranger Spin – 7/29/24, party of 2, 1 disabled, the other uses a mobility device, Survey respondent indicated that they were told no accommodations available at this attraction.

Monsters, Inc. Laugh Floor – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

EPCOT

GENERAL EPCOT Notes: Week of 6/30/24, party of 6, three guests w/ wheelchairs, one minor: – speaking about accessing ride queues with their party “With wheelchairs, you just have to come up and wait. Sometimes you wait and wait and wait and wait depending on how many people are already in front of you. With three of us and wheelchairs it’s a long process and it’s not fair nor is it equal.”

¡Celebración Encanto!: 7/22/24, Party of 5, 1 disabled, “tried to sit on concrete wall- too hot, burned through my pants, fake turf stabbed me in the legs and offered no core support, ended finding a table and chairs with poor viewing but in a seated position.”

Spaceship Earth – 6/20/24, party of 2. “Kindly and politely asked what accommodations they can offer me since it would be unsafe for me to wait in the line… [The Cast Member] offered meet at the merge, but agreed to a return time quickly when questioned.”

Spaceship Earth – WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics. This may be because of the separate entrance for mobility device users.

Spaceship Earth – 7/4/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were sent through the exit because of the mobility device.

Spaceship Earth: 8/1/24, party of 2 adults, 1 disabled and the other uses a mobility device, Survey respondent indicated that they were sent through the exit because of the mobility device.

Disney & Pixar Short Film Festival – 6/17/24, party of 2 (1 disabled adult, 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were told no accommodations available at this attraction.

Journey into Imagination with Figment – 6/6/24, party of 4, 3 with disabilities (NOTE: one member of this party DID have DAS, but the respondent indicated that they were not with that party member for a large part of the day): “I was mentally unable to wait in the line as it was overwhelming despite the short wait time. My brother and dad were told to wait in the line as I was to just wait until I got a phone call from them to join them at the mix point as I walked through lighting lane. It helped not being in the line but it wasn’t enjoyable and it felt lonely and isolating.”

Journey into Imagination with Figment – 6/20/24, party of 2. “they told me that my friend should wait in line while I sit nearby. When he gets close the the merge point he can call me and a cm will escort me through the LL. SO… we both waited alone for 30 mins (and I went to cry to the blue umbrella who wasn’t much more helpful).”

Journey into Imagination with Figment – 7/4/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were told no accommodations available at this attraction.

Guardians of the Galaxy: Cosmic Rewind: 6/1/2024, party of 2, both disabled, “Nothing was offered. We were told we could leave the line and come back at which we experienced humiliation insults and injury”

Guardians of the Galaxy: Cosmic Rewind: 6/10/2024, party of 1, Survey respondent indicated that they were told no accommodations available at this attraction.

Guardians of the Galaxy: Cosmic Rewind – 6/20/24, party of 2. “I approached the CM at the front of the line and told them “I was a former DAS recipient who no longer qualifies, but I need an accommodation because I cannot stand in this line for my own safety.” [This] conversation was pointed but not confrontational (Guardians). She repeated the meet at the merge option. I told her why that didn’t feel like a reasonable option for us, she suggested Genie+, and I flat out told her that it is a violation of the ADA to require a disabled person to pay for an accommodation… to which I got eyebrows, but no further words. Finally she, like all the rest grudgingly offered a return time.” Additional info for this specific experience: “had to advocate and ask for a coordinator to get the return time.”

Guardians of the Galaxy: Cosmic Rewind: 6/27/2024, party of 4 (3 adults, 1 minor): “spoke to CM and she informed me there were NO accommodations. She said DAS is the accommodation, despite me telling her we had to leave the line the last time we were there. I had to ask for a ride coordinator. That person said she had no problem letting us go through the LL.”

Guardians of the Galaxy: Cosmic Rewind: 6/29/2024, party of 3 adults, 1 disabled w/ ECV: “Cast member seemed annoyed when I asked what accommodation they could provide if I were to have an issue in the queue. I was… told my husband could leave me and get assistance if u could not exit the queue due the to ECV.”

Guardians of the Galaxy: Cosmic Rewind: 7/1/2024, party of 2 (1 adult, 1 minor, both disabled), Survey respondent indicated that they were told no accommodations available at this attraction.

Guardians of the Galaxy: Cosmic Rewind: 7/15/2024, party of 3 (2 disabled): “The first cast member I spoke to wasn’t able to understand what I was asking for and sent me ahead in the line. Before I went into the building I went and spoke to another cast member and she set me up with a return time in the Lightening lane to meet up with my party. Once my party got to a put (?) I could meet them I headed in through the LL que.”

Guardians of the Galaxy: Cosmic Rewind: 7/18/2024, party of 2 (1 disabled, 1 caregiver): “We asked if we could turn our VQ into a lightning lane for Guardians which is what I had always done with my DAS. For that ride we were actually riding with a family with a person who did qualify for DAS, and when I asked if we could join them as my accommodation we were told that was not a possibility. We were offered for my husband to stand in the stand by line and text me when he got to the first room and wait for me to join him before entering, while the other [party] could use their DAS and wait in the loading room if they wanted to ride with us, but they could not add 2 more people to their DAS even though that was my accommodation. We ended up not riding and waited for them.”

Guardians of the Galaxy: Cosmic Rewind: 7/19/2024, party of 1 disabled adult, “Asked for return time for guardians and was given a time to return by cm and it was put on my magic band.”

Guardians of the Galaxy: Cosmic Rewind: 7/22/2024, party of 4 (2 adults, 2 minors. 1 minor and 1 adult are disabled): “[CM] was nice and helped me go the the lightening [sp] lane with my kids”

Guardians of the Galaxy: Cosmic Rewind: 8/1/24, party of 2 adults, 1 disabled and the other uses a mobility device, Survey respondent indicated that they were told no accommodations available at this attraction.

Mission: SPACE: 6/1/24, party of 2, both disabled, Survey respondent indicated that they were told no accommodations available at this attraction.

Test Track: 6/1/24, party of 2, both disabled, Survey respondent indicated that they were told no accommodations available at this attraction.

Test Track: WEEK OF 6/30/24, party of 4, at least one mobility device, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Soarin’: 6/1/2024, party of 2, both disabled, “Nothing was offered. We were told we could leave the line and come back at which we experienced humiliation insults and injury”

Soarin’ – 6/20/24, party of 2. “Kindly and politely asked what accommodations they can offer me since it would be unsafe for me to wait in the line… [The Cast Member] offered [a] return time fairly quickly.””

Soarin’: 6/27/2024, party of 4 (3 adults, 1 minor): “[CM] wanted single person to stand in line and then merge. Didn’t want to split party. (Only option they would give).”

Soarin’: WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Soarin’ – 7/4/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were told no accommodations available at this attraction.

Soarin’ – 7/4/24, party of 4 (2 adults, 2 minors. One party member is disabled) Survey respondent indicated that they were told no accommodations available at this attraction.

Soarin’ – 7/18/24, party of 4 (2 adults, 2 minors. 2 party members are disabled. At least one uses a mobility device.) Survey respondent indicated that they were told no accommodations available at this attraction.

Soarin’ – 7/19/24, party of 4 (2 adults, 2 minors, 1 disabled) “Soarin’ told us to send one member of the party thru with minors and have the other adult wait outside and call when they reached the theater. But we have terrible reception in that area and I didn’t want to attempt it so we skipped it”

Soarin’: 7/19/2024, party of 1 disabled adult, Survey respondent indicated that they were told no accommodations available at this attraction. “Soarin CMs did not agree to provide return time. Did not end up riding as standby line was too long with no restrooms in the queue.”

Soarin’ – 8/6/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Living with the Land: 6/27/2024, party of 4 (3 adults, 1 minor): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Living with the Land: WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Living with the Land – 7/4/24, party of 4 (3 adults, 1 minor, 2 adults are disabled.Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Living with the Land – 7/18/24, party of 4 (2 adults, 2 minors. 2 party members are disabled. At least one uses a mobility device.) Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

The Seas with Nemo & Friends Attraction – 6/26/24, party of 4 (2 adults, one with disabilities, 2 very young minors) “I was told no when I needed it” Survey respondent indicated that due to a lack of accommodations on this ride there was an incident involving body fluids and they had to leave the park to get cleaned up.

The Seas with Nemo & Friends Attraction: WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Turtle Talk with Crush: WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

SeaBase: WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Gran Fiesta Tour: WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Gran Fiesta Tour – 7/4/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were sent through the exit because of the mobility device.

Frozen Ever After: 6/1/2024, party of 2, both disabled, “Nothing was offered. We were told we could leave the line and come back at which we experienced humiliation insults and injury”

Frozen Ever After: 6/10/2024, party of 1, “there was some confusion and a bit of a language barrier. But I was able to get an accommodation”

Frozen Ever After – 6/17/24, party of 7, one guest w/ Rollator – “REFUSED”

Frozen Ever After – 6/17/24, party of 2 (1 disabled adult, 1 minor): “I asked for help with frozen. I went to cast member told them my medical issues they said they have never heard of return to line. But I had to go into line and they couldn’t guarantee reentry.”

Frozen Ever After – 7/4/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were told no accommodations available at this attraction.

Frozen Ever After – 7/4/24, party of 4 (2 adults, 2 minors, 1 disabled, no mobility device), Survey respondent indicated that they were told no accommodations available at this attraction.

Frozen Ever After: 7/18/2024, party of 2 (1 disabled, 1 caregiver): “On Frozen I approached the CM and told them that I was denied the DAS pass and my accommodation is to request a return time. Again I was told that they do not offer that and I could purchase a lightning Lane since there were no Genie+ left.”

Frozen Ever After – 7/19/24, party of 4 (2 adults, 2 minors): “I was told to go to Guest services just passed [sp] Mexico due to the whole windows outage that was affecting the park. Guest services gave us a lightning lane but said it was a one time accomodations [sp]”

Frozen Ever After – 7/22/24, party of 4 (2 adults, 2 minors, 1 adult and 1 minor are both disabled), Survey respondent indicated that they experienced a fainting episode attempting to access this attraction. “Frozen said nothing but the stand by and then I passed out and they gave me a return time”

Frozen Ever After – 7/1/24, party of 2 adults, 1 disabled, 1 uses a mobility device, Survey respondent indicated that they were told no accommodations available at this attraction.

Frozen Ever After – 8/6/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

The American Adventure: WEEK OF 6/30/24, party of 4, 1 disabled, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Remy’s Ratatouille Adventure: 6/1/2024, party of 2, both disabled, “Nothing was offered. We were told we could leave the line and come back at which we experienced humiliation insults and injury”

Remy’s Ratatouille Adventure – 6/17/24, party of 7, one guest w/ Rollator – granted immediate access

Remy’s Ratatouille Adventure: 6/27/2024, party of 4 (3 adults, 1 minor): “spoke with CM and she just waved my party of 3 through LL”

Remy’s Ratatouille Adventure: 7/4/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were told no accommodations available at this attraction.

Remy’s Ratatouille Adventure – 7/4/24, party of 4 (2 adults, 2 minors. One party member is disabled) Survey respondent indicated that they were told no accommodations available at this attraction.

Remy’s Ratatouille Adventure: 7/18/2024, party of 2 (1 disabled, 1 caregiver): “I approached the CM and said that I was denied the DAS pass and my accommodation was to request a return time. The CM asked me why I could not wait and I explained that I get anxious in the line and in tight spaces with lots of people around me. She said maybe I should not ride. That was it. We ended up waiting and roped dropping another day.”

Remy’s Ratatouille Adventure: 7/19/24, party of 4 (2 adults, 2 minors): “Remy’s ride literally had us walk in immediately thru the lightning lane”

Remy’s Ratatouille Adventure: 8/1/24, party of 2 adults, 1 disabled, 1 with a mobility device, Survey respondent indicated that they were told no accommodations available at this attraction.

Remy’s Ratatouille Adventure – 8/6/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Disney’s Hollywood Studios

GENERAL DHS Notes: Week of 6/30/24, party of 6, three guests w/ wheelchairs, one minor: (in regard to an urgent medical situation that led to a visit to First Aid): “Yes, The Studios. Exhaustion and dehydration. There was nowhere to get relief from heat stuck in line!”

Mickey and Minnie’s Runaway Railway – 7/19/24, party of 5 (2 with disabilities): “[CM] was trying to offer me a LL return time but the system wasn’t working so she walked us in to the LL right then.”

Mickey and Minnie’s Runaway Railway – 7/20/24, party of 4 (2 adults, 2 minors): “I asked at every attraction to see how it would go and what I felt comfortable attempting… I approached the entrance and the cast member scanned our magic band and gave us a return time that was 10 minutes less than current wait. Perfection”

Mickey and Minnie’s Runaway Railway – 8/7/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Indiana Jones Epic Stunt Spectacular – week of 6/30/24, party of 4, at least 1 with a mobility device, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

MuppetVision 3D – week of 6/30/24, party of 4, at least 1 with a mobility device, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Star Wars: Rise of the Resistance: 6/12/2024, party of 1, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Star Wars: Rise of the Resistance – 7/13/24, party of 9 (7 adults, 2 minors) (NOTE: one minor in this party DID have DAS, but the respondent was not included on the DAS. This was two families, and the family with the DAS recipient was not allowed to add their 5th family member to the DAS despite it being an immediate family member): “no options were available and we had to wait til the line said 40 minutes and that was a stretch for us”

Star Wars: Rise of the Resistance: 7/18/2024, party of 2 (1 disabled, 1 caregiver): “I approached the CM at Rise of the Resistance and told them that I was denied DAS and that my accommodation was a return time. She said they would not offer that but my husband could wait in line and call me when he got to a specific spot. We were not willing to separate at any time due to my health conditions so we did not do that. Then she said that they were testing Single Rider where we could wait together but might not ride together and would miss some of the pre-show. Since we’d already been on this ride many times, we decided to do this. It was a great option for us, and we ended up being one car apart. I would definitely do this again.”

Star Wars: Rise of the Resistance: 7/18/2024, party of 4 disabled adults, “Asked for RTQ clarification. Explained how son out of line on own not option due to communication difficulties,. Explained how I am unable to wait in line extended time due to own disability. Told daughter could. Didn’t get chance to explain her difficulties. Seeing son upset (desperately wanted to ride) she said she would attempt alone without her support. Co-ordinaries [sp? coordinators?] left. Son distressed. CM suggested single rider. Daughter called back. This option seemed best of bad bunch offered. We got to wait together in line together at least.”

Star Wars: Rise of the Resistance: 7/19/2024, party of 5 (2 disabled): “I printed and laminated an accommodation request card to present so I didn’t have to plead my case- gave it to rise of the resistance: only a return to queue to meet my companions at a designated location was offered so I stood in the 60 min standby line with my party.”

Star Wars: Rise of the Resistance – 7/20/24, party of 4 (2 adults, 2 minors): “I explained, had to wait for a coordinator. Coordinator said the only option is to send the whole party thru and I wait outside and if my concerns were so severe, this isn’t the attraction for me.”

Star Wars: Rise of the Resistance – 7/25/24, party of 4 (2 adults, 2 minors. 1 adult and 1 minor are disabled): “Very rude guy told me to go stand in line”

Star Wars: Rise of the Resistance – 8/7/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Millennium Falcon: Smuggler’s Run – 7/5/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were told no accommodations available at this attraction.

Millennium Falcon: Smuggler’s Run: 7/8/2024, party of 2 (1 disabled minor with a medical device and a parent): “Went in and Minor child immediately had a [medical issue] in the inside area. Left the line and cm said to see another cm under the umbrella to see if a return time was possible. Cm under the umbrella asked if we had others in line. I said it was just the 2 of us. He said he needed a supervisor to approve a return time. Couple minutes later she came and said as long as we were in line it was fine, but the supervisor approves it to make sure there isn’t contradictory information. She asked if we would be back soon and I said it took 45 minutes for the [child’s medical device] to run. They gave us a return time.”

Millennium Falcon: Smuggler’s Run – 7/20/24, party of 4 (2 adults, 2 minors): “I explained at the front and they us walk thru lightning lane immediately.”

Alien Swirling Saucers: 7/19/2024, party of 1 disabled adult, Survey respondent indicated that they were told no accommodations available at this attraction. Stated that they asked for accommodation but were denied, then attempted to wait in standby “but had to leave the line and did not return.”

Slinky Dog Dash: 7/8/2024, party of 2 (1 disabled minor with a medical device and a parent): Party attempted to wait in the standby line, but “left line through emergency exits. People were grumbling and seemed to think we were cutting to sneak into the LL. Asked CM for return time. She asked if there were others in our party. I said no, just the 2 of us. She asked how long we had been waiting. I said I didn’t know. She asked me to estimate. I said 10-15 minutes. She gave a return time.” The party was able to ride, and decided to try to ride again later that day. The second time, “said my daughter can’t stand in lines and asked for a return time. Was told to talk to the CM under the umbrella (not the case earlier in the day). Daughter was panicking about answering questions from another stranger so we just left the park and went back to the resort. It cut 4 hours out of our day.”

Slinky Dog Dash – 7/13/24, party of 9 (7 adults, 2 minors) (NOTE: one minor in this party DID have DAS, but the respondent was not included on the DAS. This was two families, and the family with the DAS recipient was not allowed to add their 5th family member to the DAS despite it being an immediate family member): “Asked for Slinky Dog as the wait was 75 minutes… I was told that since slinky dog is visible my only option was to have my family wait in line and me join them later, which was really not an option. We chose to try it another time since genie+ times were all gone.”

Slinky Dog Dash: 7/19/2024, party of 5 (2 disabled): “Slinky dog dash offered RTQ to meet my party, and blatantly said as long as the children are 7 or over one or more can wait in line for you- to which we declined that accommodation and waited almost 15 min on a manager to say the same thing- we came back later when the line was at 60 mins and did standby.”

Slinky Dog Dash: 7/19/2024, party of 1 disabled adult, Survey respondent indicated that they were told no accommodations available at this attraction. “Asked (for accommodation) but was denied. Did not ride.”

Slinky Dog Dash – 7/20/24, party of 4 (2 adults, 2 minors): Survey respondent shared that their experience was similar to the one they’d had at Rise of the Resistance, detailed above, but the employee was “nicer” about it. “Same as above but nicer employee, did not tell me not to ride but also told me I could have my party make a bubble around me, I could use a wheelchair to take up more space or return later in the day when the wait time was lower. Did not go on”

Toy Story Mania! – 6/21/24, party of 2, “Accommodation offered for toy story mania is wheel chair. And again… they asked me “what is your concern about waiting in line.” I didn’t think they can ask for your issues. I feel like they are trying to “catch” me lying or something. The guy was a bit dismissive. I unfortunately was just kind of seeing red and didn’t catch his name…He told me the line is mostly inside. Thankfully the guy at the standby line got it. He told me about the emergency exits at least and seemed more understanding.”

Toy Story Mania! – week of 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Toy Story Mania! – 7/5/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were told no accommodations available at this attraction. Further, this guest ended up having a medical issue in this line required medical attention and the party had to leave the park early.

Toy Story Mania!: 7/19/2024, party of 1 disabled adult, Survey respondent indicated that they asked for, and were given a return time specifically because they were a solo visitor.

Toy Story Mania! – 7/20/24, party of 4 (2 adults, 2 minors): “told me my caretaker & I could stay outside and all children over 7 could wait in line… When I was like you must be joking, I just kind of left [because] repeatedly asking was emotionally draining.”

Toy Story Mania! – 8/7/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Walt Disney Presents (incl. One Man’s Dream) – week of 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Star Wars Launch Bay – before changes, general note – there are no separate lines for character meet and greets.

Rock ‘N’ Roller Coaster: 7/8/2024, party of 2 (1 disabled minor with a medical device and a parent): Party showed up before the ride opened. Were offered ability to get a return time once the ride was open at 8:30. They were later told to “wait in line, [if] need to leave [we would] get a return time.” Party was warned that the child’s medical device “may be affected by the magnets used to launch the ride. Manager was very nice and said she just didn’t know if the device would be affected by the magnets.” After approx 30 minutes in line, “had to get out of line. Gave a return time.”

Rock ‘N’ Roller Coaster: 7/18/2024, party of 4 (1 disabled, 2 minors): “Line for Aerosmith was over 2 hours long, single rider was closed. No accommodation offered”

Rock ‘N’ Roller Coaster: 7/18/2024, party of 2 (1 disabled, 1 caregiver): “For Rock ‘n Roller Coaster we approached the CM and asked for a return time due to being denied DAS. The CM said they would not do that, so we left and scheduled a Lightning Lane for that evening.”

The Twilight Zone Tower of Terror – week of 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

The Twilight Zone Tower of Terror – 7/5/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: “Yes, at tower of terror I was criticized for asking the attendant to let me skip the pre-show so I could mitigate an incident…I was criticized [by other guests] for asking the attendant to let me skip the pre-show… I was able to skip the show prior to ToT and was escorted to the elevator.”

The Twilight Zone Tower of Terror: 7/8/2024, party of 2 (1 disabled minor with a medical device and a parent): “Asked CM for return time. Said someone else had to do it and called that person over. He scanned our magic bands and gave us a return time”

The Twilight Zone Tower of Terror: 7/18/2024, party of 2 (1 disabled, 1 caregiver): “We approached the CM at Tower of Terror and requested accommodations. We were with friends who have a family member who had a DAS pass, and I said that I was denied but my accommodation was to request a return time. The CM was very kind and just added the 2 of us to their pass so we could all ride together.”

The Twilight Zone Tower of Terror – 7/20/24, party of 4 (2 adults, 2 minors): “Tower of Terror gave me a return to tied to magic band” but the respondent chose to leave before riding due to frustration over issues the party was dealing with in the park.

The Twilight Zone Tower of Terror – 8/7/24, party of 4, 1 disabled, no mobility devices – “For any attractions that had over a 30 minute wait, I asked the CM if it would be okay if I stepped out of line if I had a medical emergency, then rejoined my party once I felt better. I specifically asked the CM at each ride if it was okay that if once my party reached the Lightning Lane merge, they would call me to return to the queue. Each CM was surprisingly understanding and allowed me to do so. I asked if I need a paper pass or anything but the CM said that as long as I came back at a reasonable time, they would let me through the LL line since they remembered what I looked like.”

Fantasmic 6/9/24, party of 4, 3 with disabilities (NOTE: one member of this party DID have DAS, but the respondent indicated that they were not with that party member for a large part of the day): “they moved us to the entry that worked for the disability entrances”

Fantasmic – 6/21/24, party of 2, “We got to Fantasmic very early at WDW. They were seating at the far end of the theater. I kindly asked a cast member to let me sit closer to the side of the theater nearer to the bathroom. We always ask to sit up near the handicapped bc I can’t go down and up. They usually give us the row right in front of handicap on an end. Today they let us sit in that row just before the switch from dining package. We didn’t ask for the upgrade, but appreciated the kindness and understanding of both a cast member and a coordinator!”

Fantasmic – 6/27/24, party of 2: “We had a dining package for Fantasmic and they tried to make us fill in the middle of the row for that section but I said I couldn’t due to being autistic. The first CM just let me stay at the end of the row in the non-accessible seating but then another one came along and made us move to the accessible seating. It was one row up so I just did it without complaining even though I didn’t really need accessible seating (and also the section was pretty empty so I didn’t feel like I was taking space from someone who needed it).”

Fantasmic – 7/19/24, party of 5 (2 disabled): “The road back to Fantasmic was horrendously long and then we were seated on the far end down near the bottom having to descend then ascend the steps with hundreds of people who were trying to run/push past me.” Survey respondent indicated that the other party member with disabilities had an anxiety or panic attack trying to exit after the show due to crowd size.

Beauty and the Beast- Live on Stage: 6/9/24, party of 4, 3 with disabilities (NOTE: one member of this party DID have DAS, but the respondent indicated that they were not with that party member for a large part of the day): “they moved us to the entry that worked for the disability entrances”

Beauty and the Beast- Live on Stage – week of 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Disney’s Animal Kingdom

GENERAL DAK Notes: WEEK OF 6/30/24, party of 4, at least one mobility device : “This is the WORST park of all for accessibility!!! I want every Disney exec to get in a wheelchair and try it out for a week!”

It’s Tough to Be a Bug!: WEEK OF 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Na’vi River Journey: 6/18/2024, party of 1: Survey respondent indicated that they were told no accommodations available at this attraction.

Avatar: Flight of Passage: 6/18/2024, party of 1: Survey respondent indicated that they were told no accommodations available at this attraction.

Avatar: Flight of Passage: 7/1/2024, party of 3 adults, 1 disabled w/ ECV: “I was offered solo reentry and to leave my party if I was experiencing issues. I refused to ride and we left the park shortly after.”

Avatar: Flight of Passage: 7/2/2024, party of 2 adults, 1 disabled: “At FOP, I asked a CM about accommodations. she asked what I meant by “accommodations”. I said I was denied DAS and was told to ask about accommodations at each attraction. I explained how RTQ isn’t a good option for my party (myself and my mom) as I have emergency medication that needs to be administered should I pass out (from a rare, life threatening condition I have). I asked about a return time instead, and she told me that FOP is an attraction that does not do return times. She explained I could do RTQ and/or bring my backpack into the line (which I always have on me, as it has all my stuff and the emergency meds). I knew I couldn’t wait in that queue, so we just left. I was not able to ride, and I was very disappointed.”

Avatar: Flight of Passage: 7/10/2024, party of 4 (2 adults, 2 minors, 1 disabled): “I was denied help by a cast member and actually told I could try and purchase an LL as an accommodation!!”

Avatar: Flight of Passage: 7/19/2024, party of 2 (1 disabled, 1 caregiver): “We really wanted to ride Pandora Flight of Passage, but the walk there in the heat to even request an accommodation was so daunting and my nerves were so shot after being denied so many times that I just didn’t even attempt it. We could not get an ILL until evening and we had dinner plans. This was very disappointing to me and I want it to be noted. Wait times were never under 140mins at any point.”

Festival of the Lion King: 6/18/2024, party of 1: Survey respondent indicated that they were told no accommodations available at this attraction. “[Respondent] began to feel trapped and started having a flashback to traumatic incident, was then unable to escape the line because people did not want to move and allow me to leave. CM told me that all shows would be like that, they rarely had people able to just walk into the theater”

Festival of the Lion King– 6/28/24, party of 2: “For Festival of the Lion King, the wait wasn’t terrible. When we got to the front for seating, I asked about sitting on the end and they let us do so no additional questions asked.”

Festival of the Lion King: WEEK OF 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Festival of the Lion King: 7/7/24, party of 4, 2 disabled, 1 minor – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Kilimanjaro Safaris – 6/22/24, party of 2 (1 disabled), Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Kilimanjaro Safaris: WEEK OF 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Kilimanjaro Safaris – 7/7/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were told no accommodations available at this attraction.

Kilimanjaro Safaris: 7/19/2024, party of 2 (1 disabled, 1 caregiver): “We approached the CM at Kilimanjaro Safaris and said that I was denied DAS and requested a return time. They offered RTQ where my husband would call me when he got to a certain point which is unacceptable to us when it was so hot and I did not want to be alone, so we ended up purchasing Genie+ and grabbed it that way.”

Kali River Rapids – 7/7/24, party of 4 (3 adults – 2 disabled, and 1 minor) One disabled adult uses an ECV: Survey respondent indicated that they were told no accommodations available at this attraction.

Expedition Everest – Legend of the Forbidden Mountain: 6/18/2024, party of 1: Survey respondent indicated that they were told no accommodations available at this attraction.

Finding Nemo: The Big Blue… and Beyond!: WEEK OF 6/30/24, party of 4, at least one mobility device – Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

DINOSAUR: 6/18/2024, party of 4 (1 disabled, 2 minors): Survey respondent indicated that they attempted to wait without accommodations in standby and had a panic attack in the line and were unable to ride.

Blizzard Beach

No information is currently available about rides in this park. If you have any experiences to add, please email accessthemouseinfo@gmail.com, with the date, party size, any mobility aids or service animals, and experiences at the rides you tried.

Typhoon Lagoon

General Typhoon Lagoon Notes: 7/6/2024 and 7/7/2024, party of 2 (1 disabled minor and a parent): “There are no accommodations for any rides. It was often difficult to stand in the long lines and carry the larger rafts/tubes.”

General Typhoon Lagoon Notes: Week of 6/27/24, party of 4 (3 adults, 1 minor): “The water parks do not have LL or any accommodations for those with cognitive disabilities.”

General Typhoon Lagoon Notes: Week of 6/27/24, party of 2, 1 minor, 1 adult both disabled, “wish they had accurate wait time listings so I could judge whether a ride will be manageable for my ADHD kiddo. Posted wait times are often off by ten times or more – I’ve waited an hour for posted 5 minutes, and under 5 minutes for a posted wait of 45”

General Typhoon Lagoon Notes: Week of 7/15/24, party of 4 (1 disabled, 2 minors): “Not able to ride any rides as lines were long”

Disneyland Resort

Disneyland

Together Forever – A Pixar Nighttime Spectacular: 8/1/24, party of 3 adults, 1 disabled: “At the fireworks show, a teenager used the wheelchair as a back rest, constantly pushing me into my group, even after repeated requests to stop, and her parents doing nothing. At one point she elbowed my injury to the point I yelped… Fireworks and Fantasmic were incredibly stressful with the wheelchair, due to the crowding of people.”

Disneyland Railroad: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they asked for a return time at this attraction and the CM attempted to help them access this attraction, but did not share specifics.

Jungle Cruise: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Jungle Cruise – 7/7/2024, party of 1: “Yes. I tried to do what the CSM told me and wait in the line until I felt I could not wait longer. While waiting in the Jungle Cruise line, I was triggered when the line flow changed (i.e., I scoped it out prior to getting in line so I understood the path and could prepare myself), while I was waiting they opened up the upstairs section and this change triggered me. I began to disassociate and panic. I tried to get my phone out to take the picture (as I was by myself I was told that for RTQ I would just need to snap a quick photo, get out of line and when return when I could to re-enter). I could not go up the stairs. I motioned for the people behind me to go around and backed myself up into a corner area to be out of the way. One case member asked me if I was okay, and I stated I had to leave. I tried unclipping the line barrier in front of the exit but was too shaken and the CM had to do it for me. I then walked away and tried to find an area to calm down/center myself. Even though I know the park well I was disoriented…I had previously left the attraction due to a medical issue. When I returned, [redacted] was the CM at the start of the queue. I told him I had a medical episode that required me to leave the line and the DAS CM told me I could utilize RTQ. I showed him my photo, apologizing that it was blurry (during my medical event it was hard to remember to take photo and to juggle my phone in the middle of what I was going through). He asked what happened. I explained that during my wait the change in queue format triggered a medical episode and I had to leave. He asked me if I was okay waiting in a hallway/enclosed space. I told him as long as i could see the start/end (which is why I picked this line), he asked me if I would be able to get in and out of ride okay and I told him yes, my issue was not a mobility one. There is no LL and he allowed me to re-enter the line where I left it as there was an easy entrance/exit path. He then took me to where I could re-enter. The other CMs gave me looks as I entered. One asked if I was okay, I told her yes, and she said she was asking because I looked “off”. A few guests in line grumbled why I was being let in before them and didn’t have to wait. I was able to access the ride, but my day was done; I was just too embarrassed/upset by the situation to try another ride.” This guest shares that they were very disoriented, and that they probably should have went to First Aid but were unable to navigate the parks, even though they know them well. This was the first ride of the day, and because of this situation, they had to leave the park afterwards and were unable to do anything else.

Jungle Cruise: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Jungle Cruise: 8/1/2024, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Indiana Jones Adventure: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Indiana Jones Adventure: 7/10/2024, party of one disabled adult, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Indiana Jones Adventure: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Indiana Jones Adventure: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they asked for a return time at this attraction and the CM attempted to help them access this attraction, but did not share specifics.

Adventureland Treehouse inspired by Walt Disney’s Swiss Family Robinson: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Pirates of the Caribbean: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Pirates of the Caribbean: 7/6/2024, party of 3, 2 with disabilities: Survey respondent indicated that they were told no accommodations available at this attraction.

Pirates of the Caribbean: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Pirates of the Caribbean: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were given a return time for this ride.

Pirates of the Caribbean: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they asked for a return time at this attraction and the CM attempted to help them access this attraction, but did not share specifics.

Pirates of the Caribbean: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Pirates of the Caribbean: 8/8/24, party of 1 disabled adult: “This was a VERY frustrating experience. I knew my scooter entitled me to a location return I went around 1:45 got a return time for 2:15 I killed time in the nearby HM and PoC store and went back. Now the CM had changed and he said I needed to come back in 30 minutes. I said I already have a return time and waited 30 minutes. He said the boarding area was too full and they couldnt let anyone in so I had to wait 30 minutes again. The standby line was 30 minutes so now they were asking me to wait 2x as long because of my disability. When I said this he told me I could park my scooter and go through the regular which 1) I couldn’t and 2) I had already waited the 30 minutes that didn’t actually help. This area of the park was really packed because of HM holiday and because the Tiana area is closed off so there weren’t many options for somewhere to wait out of the sun and I just gave up entirely.”

Haunted Mansion: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Haunted Mansion: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics. They also indicated that they had a medical problem in the elevator, and a party member was able to assist.

Haunted Mansion: 8/8/24, party of 1 disabled adults: “They told me the queue was accessible now and that the wait with the virtual queue was 20 minutes so I tried it as offered based on that info I was able to take my scooter in the building which used to be nearly impossible on HM holiday so I was happy about that and they still took me through stretching room and then side of the hallway to a scooter parking area. There they made me wait about 10 minutes to stop the ride to let me board but at this point I was struggling feeling faint from outside in the sun and felt happy to be in the AC.”

The Many Adventures of Winnie the Pooh: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Star Wars: Rise of the Resistance: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Star Wars: Rise of the Resistance: 6/29/2024, party of 4 (2 disabled minors, 2 adults): Survey respondent indicated that they were told no accommodations available at this attraction.

Star Wars: Rise of the Resistance: 7/1/2024, party of 4 (1 disabled, 1 minor): “Tried Rider Swap at Rise of the Resistance, but ride broke down before anyone in my party could ride.”

Star Wars: Rise of the Resistance – 7/4/2024, party of 2, (one guest had DAS, but had expired for the other disabled party member, so they were looking for options to ride together): “Apologized at beginning. I asked about options from regular line cast. where I can exit, Was there a place in line for me to sit (line was 50 mins) explained DAS icon appeared on my app (friends accommodation had expired). Friend spoke with lightening lane cast member and obtained a return time from cast member. at return time (after waiting in cool area, hydrating, using restroom, sit down stand up stretch, etc). The ride was down. Visited and used rider swap to enter lightening lane with friend. Enjoyed ride.”

Star Wars: Rise of the Resistance: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Star Wars: Rise of the Resistance: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were told no accommodations available at this attraction.

Millennium Falcon: Smugglers Run: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Millennium Falcon: Smugglers Run: 6/29/2024, party of 4 (2 disabled minors, 2 adults): Survey respondent indicated that they were told no accommodations available at this attraction.

Millennium Falcon: Smugglers Run – 7/4/2024, party of 2, (one guest had DAS, but had expired for the other disabled party member, so they were looking for options to ride together): “Apologized at beginning. Unable to utilize single rider line because of stairs. Wait exceeded 50 mins. Asked for return time. Initial cast member was unable to accommodate, but was very sympathetic , i requested supervisor. Waited for arrival. Using metal railing as support. I requested return time for ride as I was unable to walk stairs fir single rider and I was happy to wait, but needed to wait in a place where I can sit periodically. Supervisor allowed us to use lightening lane. Letting us know that area would be closed for 4th of july fireworks. Enjoyed ride.”

Millennium Falcon: Smugglers Run: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were told no accommodations available at this attraction.

Mark Twain Riverboat: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they asked for a return time at this attraction and the CM attempted to help them access this attraction, but did not share specifics.

Sailing Ship Columbia: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they were told no accommodations available at this attraction.

Big Thunder Mountain Railroad: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Big Thunder Mountain Railroad – 7/4/2024, party of 1: “Requested no stair option. Was given return time. Found a shady spot to wait. Enjoyed ride.”

Big Thunder Mountain Railroad – 7/10/24, party of 1 disabled adult, Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Big Thunder Mountain Railroad: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Big Thunder Mountain Railroad: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): “I was unable to get a return time at thunder mountain as they said all they could do was reunite my party. I declined to ride as there was no safe space for me to wait. Later in the day after being somewhere safe for me my friends and rte going to ride without me but convinced me they would wait and hold up the line for the time it took me to travel from my safe space on the other side of the park. I was then put in the direct sun while the cast members tried to coordinate. This made me very ill.”

Big Thunder Mountain Railroad: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they asked for a return time at this attraction and the CM attempted to help them access this attraction, but did not share specifics.

Big Thunder Mountain Railroad: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Pinocchio’s Daring Journey: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Pinocchio’s Daring Journey: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they were told no accommodations available at this attraction.

Snow White’s Enchanted Wish: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Snow White’s Enchanted Wish: 7/6/2024, party of 3 (2 disabled): Survey respondent indicated that they were told no accommodations available at this attraction.

Snow White’s Enchanted Wish: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Snow White’s Enchanted Wish: 7/22/2024, party of 1 disabled adult: “I was given two “fastpasses”, one for Mr Toad and one for Snow White, but the CM said they couldn’t accept them because I didn’t have DAS, but they would issue me a location return time. It was just too hot and too crowded and I didn’t care enough to wait around.”

Snow White’s Enchanted Wish: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they were told no accommodations available at this attraction.

Snow White’s Enchanted Wish: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Sleeping Beauty Castle Walkthrough: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they were told no accommodations available at this attraction.

Casey Jr. Circus Train: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Casey Jr. Circus Train: 7/14/2024, party of 2 adults, 1 minor: Survey respondent indicated that they were told no accommodations available at this attraction.

Dumbo the Flying Elephant: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Mr. Toad’s Wild Ride: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Mr. Toad’s Wild Ride: 7/22/2024, party of 1 disabled adult: “I was given two “fastpasses”, one for Mr Toad and one for Snow White, but the CM said they couldn’t accept them because I didn’t have DAS, but they would issue me a location return time. It was just too hot and too crowded and I didn’t care enough to wait around.”

Mr. Toad’s Wild Ride: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Peter Pan’s Flight: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Peter Pan’s Flight – 6/23/24, party of 2, “CM at Peter Pan was beyond rude and told us that he’d give us a return time today but in the future I would be expected to wait in line by myself while my sister in the ecv could wait separately elsewhere.”

Peter Pan’s Flight: 7/6/2024, party of 3 (2 disabled): Survey respondent indicated that they were told no accommodations available at this attraction.

Peter Pan’s Flight: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Peter Pan’s Flight: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were given a return time.

Peter Pan’s Flight: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they were told no accommodations available at this attraction.

Mad Tea Party: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Alice in Wonderland: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Alice in Wonderland: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Alice in Wonderland: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were given a return time.

Alice in Wonderland: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they asked for a return time at this attraction and the CM attempted to help them access this attraction, but did not share specifics.

Alice in Wonderland: 7/28/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Alice in Wonderland: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Storybook Land Canal Boats: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Storybook Land Canal Boats: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Matterhorn Bobsleds: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Matterhorn Bobsleds: 6/29/2024, party of 4 (2 disabled minors, 2 adults): Survey respondent indicated that they were told no accommodations available at this attraction.

“it’s a small world“: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

“it’s a small world”: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

“it’s a small world”: 7/14/2024, party of 2 adults, 1 minor: “Told me to have caregiver call me when they reached a certain point and then I entered by myself”: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Chip ‘n’ Dale’s GADGETcoaster: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Mickey’s House: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Minnie’s House: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Mickey & Minnie’s Runaway Railway: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Mickey and Minnie’s Runaway Railway – 7/4/2024, party of 1: “Genie said wait was 15 mins. Was listed as 30 when arrived from galaxys edge.”

Mickey and Minnie’s Runaway Railway: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Mickey and Minnie’s Runaway Railway: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were given a return time. “the cast member scanned our magic band and gave us a return time”

Mickey and Minnie’s Runaway Railway: 7/27/2024, party of 2 (1 disabled with a personal ECV and a cane): Survey respondent indicated that they asked for a return time at this attraction and the CM attempted to help them access this attraction, but did not share specifics.

Roger Rabbit’s Car Toon Spin: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Autopia – 6/19/24, solo guest, “Asked how return to queue I needed would work since I was solo. Was told to return through exit. It did work even through cast member at exit was confused until I told him the name of the cast member who told me to go there, then he let me in and put me a bit closer to the front from where I had exited”

Autopia : 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Space Mountain: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Space Mountain: 6/29/2024, party of 4 (2 disabled minors, 2 adults): Survey respondent indicated that they were told no accommodations available at this attraction.

Space Mountain: 7/14/2024, party of 2 adults, 1 minor: Survey respondent indicated that they were told no accommodations available at this attraction. Survey respondent indicated that they had a panic attack in the queue that did not require medical attention from first aid or EMS.

Space Mountain: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Star Tours – The Adventures Continue: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Star Tours – The Adventures Continue: 7/13/2024, party of 2 disabled adults: Survey respondent indicated that they were told no accommodations available at this attraction.

Star Tours – The Adventures Continue: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Astro Orbitor: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Buzz Lightyear Astro Blasters: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Buzz Lightyear Astro Blasters: 7/28/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Fantasmic – 7/4/2024, party of 1: “Accompanied friends of friend who have autistic son. Sat across from ONLY cast member who waived his light above waistline and with a speed that was distracting and could have induced seizures. Seated accommodation without crush of crowd was lovely”

Fantasmic : 8/1/24, party of 3 adults, 1 disabled: “Fireworks and Fantasmic were incredibly stressful with the wheelchair, due to the crowding of people.”

Fireworks: 7/4/2024, party of 3: “asked cast member to assist us in finding a seat to wait for fireworks at approximately 7ish (would have been earlier but needed to wait/rest/sit after lengthy line at Mickey railroad) . Cast member spoke with couple occupying entire bench. One seat and planter behind was available fir both of us. Couple left. Balance of bench reserved for friend of friends – 3 person party. Did allow [a] child to sit, when requested by adult with promise to vacate upon arrival of balance of party”

Disney California Adventure

General: 8/1/24, party of 3 adults, 1 disabled: “there is no accessible viewing area for parades, so we were crowded out by other guests, even though we were in our spaces at the front of the parade viewing area first. As well, a CM shooed us out of a perfect viewing area that was unobstructed, only to let a family with 3 strollers park there not 5 minutes later. We also tried to watch the Green Army Men Drum show and I was crowded out completely from viewing it due to the wheelchair.”

Monsters, Inc. Mike & Sulley to the Rescue!: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Monsters, Inc. Mike & Sulley to the Rescue!: 6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Monsters, Inc. Mike & Sulley to the Rescue!: 7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.

Monsters, Inc. Mike & Sulley to the Rescue!: 8/1/24, party of 3 adults, 1 disabled: “I was unable to experience Monsters Inc. because the ride broke down while we were in line and it became an unbearable wait. We tried to exit the queue and see if a CM would help with a return time, but, they did not have any help, as well, they ignored us trying to exit with a wheelchair and there just was not enough room to maneuver around the switchbacks.”

Guardians of the Galaxy – Mission: BREAKOUT!: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Guardians of the Galaxy – Mission: BREAKOUT!: 6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): “They stated that they could not give me a return time or other accommodations. I asked for a supervisor and I emotionally broke down explaining how to manage my day after being denied DAS. He listened and understood my frustrations and offered me Lightening Lane tickets, but stated after this one time he couldn’t help with this situation.”

WEB SLINGERS: A Spider-Man Adventure: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

WEB SLINGERS: A Spider-Man Adventure: 6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that they were told no accommodations available at this attraction.

WEB SLINGERS: A Spider-Man Adventure: 7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.

WEB SLINGERS: A Spider-Man Adventure: 7/15/2024, party of 3 (2 adults, 1 minor): “webslingers cm told me to have caregiver call me when he got to a certain point then I could enter by myself”

WEB SLINGERS: A Spider-Man Adventure: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were given a return time.

Mater’s Junkyard Jamboree: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Mater’s Junkyard Jamboree: 6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Mater’s Junkyard Jamboree: 7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.

Luigi’s Rollickin’ Roadsters: 6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Luigi’s Rollickin’ Roadsters: 7/1/2024, party of 4 (1 disabled, 1 minor): Survey respondent indicated that they were told no accommodations available at this attraction.

Radiator Springs Racers: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Radiator Springs Racers: 6/23/2024, party of 2 (1 disabled adult who uses a cane and their partner who assists with their disability): Survey respondent indicated that they were told no accommodations available at this attraction.

Radiator Springs Racers: 7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.

Radiator Springs Racers: 7/28/2024, party of 1 disabled adult: “The lead gave me a “rider swap” electronic pass even though I was solo which is like a DAS return time.”

Incredicoaster: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Incredicoaster: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Toy Story Midway Mania!: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Toy Story Midway Mania!: 7/1/2024, party of 3 disabled adults and one minor: Survey respondent indicated that they were told no accommodations available at this attraction.

Toy Story Midway Mania!: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): Survey respondent indicated that they were told no accommodations available at this attraction. “Toy Story was unable to help as the ride went down and they couldn’t help further.”

Toy Story Midway Mania!: 7/28/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Toy Story Midway Mania!: 8/1/24, party of 3 adults, 1 disabled: Survey respondent indicated that the CM attempted to help them access this attraction, but did not share specifics.

Pixar Pal-A-Round: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Inside Out Emotional Whirlwind: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Silly Symphony Swings: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Goofy’s Sky School: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Jumpin’ Jellyfish: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Golden Zephyr: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

World of Color – ONE: 7/1/2024, party of 3 disabled adults and one minor: “We got our VQ for 9:15, CM helped giving info on disability viewing and suggestions on when to arrive, etc. By the time it hit 7pm, I could no longer tolerate the park.”

World of Color – ONE: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): “I was able to get access to the ADA section for the second show of world of color.”

The Little Mermaid – Ariel’s Undersea Adventure: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

The Little Mermaid – Ariel’s Undersea Adventure: 7/6/2024, party of 3, 2 with disabilities: Survey respondent indicated that they were told no accommodations available at this attraction.

The Little Mermaid – Ariel’s Undersea Adventure: 7/20/2024, party of 8 (1 disabled using mobility devices, cane and ECV, with 2 caregivers): “They were able to pull me from line into the wheelchair section to safely board.”

The Little Mermaid – Ariel’s Undersea Adventure: 7/28/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Grizzly River Run: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Soarin’: 6/19/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

Soarin’: 7/28/2024, party of 1 disabled adult: Survey respondent indicated that they were told no accommodations available at this attraction.

ARCHIVE: RTQ and “Alternate Accommodation” Database

This is an archived, out-of-date version of the RTQ Database. The Current Version of the RTQ Database is Available Here.

Previous Update Notes

Original Post and “Rules” for the Database

Walt Disney World Resort

Magic Kingdom

EPCOT

Disney’s Hollywood Studios

Disney’s Animal Kingdom

Blizzard Beach

Typhoon Lagoon

Disneyland Resort

Disneyland

Disney California Adventure

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This is an archived, out-of-date version of the RTQ Database. The Current Version of the RTQ Database is Available Here.

Previous Update Notes

Original Post and “Rules” for the Database

Walt Disney World Resort

Magic Kingdom

EPCOT

Disney’s Hollywood Studios

Disney’s Animal Kingdom

Blizzard Beach

Typhoon Lagoon

Disneyland Resort

Disneyland

Disney California Adventure

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3 thoughts on “ARCHIVE: RTQ and “Alternate Accommodation” Database”

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